Return and Refunds

Return and Refunds Policy

We want you to be completely satisfied with your anime mystery box purchase.

You may return unopened mystery boxes within 30 days of delivery for a full refund. Please contact us to initiate a return.

Refunds will be processed within 5-7 business days after we receive your return. The refund will be issued to your original payment method.

If you have any questions about returns or refunds, please contact our customer service team.